We ship packages within USA and Canada via Fedex, UPS, and Purolator. The shipping company used depends on products purchased and your location. Shipping information, including tracking, will be emailed to you once your order ships.
For VEX Robotics products: we are authorized in all Canada and the following USA States: Alaska (AK), California (CA), Idaho (ID), Illinois (IL), Hawaii (HI), New Jersey (NJ), New York (NY), Montana (MT), Pennsylvania (PA), Oregon (OR), Utah (UT), Washington (WA), and Wyoming (WY).
Our FREE Shipping promotion is available to all customers in North America provided the purchase minimum is $50 on our website. This excludes USA States: Hawaii (HI) and Puerto Rico (PR), and these Canadian Territories: NU, NT, YT. Shipping estimates are available on the website however, please feel free to call us at 1-877-730-4770 if you have any shipping related questions.
- Student and Faculty orders will NOT ship until we receive proof of academic status from you. Student/Faculty verification will be held on file for a period of one year to avoid delays when placing future orders.
- Commercial orders do not require proof of status and products will ship based on availability.
- Payment by Purchase Order is an available option however, your order will not be processed until we receive a copy.
- Pi-Top products do not qualify for free shipping - Please call for pricing.