Who is eligible to buy software from iDESIGN Solutions Inc.?
The following groups qualify for education discounts: K-12 Students, College and University Students, current faculty/staff members, academic institutions and non-profit organizations. There are also non-academic discounted products available for purchase and this is noted in the product description.
What is the difference between the products offered at idesignsol.com and the commerical versions of these products?
There is NO difference in the product functionality of the education discounted software and the commerical version. Some vendors add "education use" watermarkers to software output. The watermarked editions offer the same functionality as the professional version but are not suitable for a professional production environment. Please read individual product notes for details.
Is this a legal, licensed copy that I am purchasing?
iDESIGN Solutions is an authorized reseller for every product we carry so you will own a legal license for any software you purchase from us.
Do I need to send proof of academic status with my order?
YES. Proof of academic status is a requirement. No order will be processed until proof is received. We reserve the right to hold all orders pending student/faculty verifications.
How and when do I send in my academic verification?
Upon placing an order at idesignsol.com, you are requested to provide this information by uploading student identification ie. student card or course outline, when you place your order.
How will I know the status of my order?
Your order status, including the status of the receipt and acceptance of academic document, will be updated at our website.
Do I receive a physical box product?
Yes, unless otherwise stated in the product description.
How many times can I install my software?
The majority of software products are single license installations for one computer, unless otherwise stated in the product description.
Are manuals included with the software?
The manuals and help guides are available on the software media.
Can I still use the software that I have purchased after I graduate?
You may continue using the software beyond graduation as long as you abide by the education license agreement.
What are you hours of operation?
Monday to Friday 8:30 am - 8:00 pm EST
What method of payment does idesignsol.com accept?
We accept AMEX, Visa, MasterCard, Discover, PayPal, Direct Deposit, Money Orders, Cheques (checks), and school purchase orders. For orders being paid by cheque: The product(s) ordered will not ship until cheque has been received and processed.
Is it safe to purchase from idesignsol.com with my credit card?
idesignsol.com is secured using GeoTrust SSL certificates that are providing up to 256 bit encryption thereby offering the highest level of encryption and security possible.
Are you Tax Exempt?
If you are a first time/returning customer, please create/update your account information including adding your tax exemption number. Once you complete your order, taxes will not reflect your tax exemption until we receive your tax exempt form that you will submit by replying to the order acknowledgement email. We will then make the necessary adjustments. For future orders, your account will automatically be flagged as tax exempt and the correct tax rate will be applied. Please contact us should you have any further questions.